PRIVACY POLICY
Effective Date: September 1, 2025
Free to Return - A Self-Love and Attachment Healing Community ("Free to Return," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect the following types of information:
Personal Information:
Name
Email address
Phone number
Mailing address
Payment information (processed securely through Stripe)
Attachment style data and information you share during workshops or sessions
Automatically Collected Information:
Website usage data through Squarespace Analytics (pages viewed, time spent, browser type, device information)
IP address and location data
2. How We Use Your Information
We use the information we collect to:
Process membership subscriptions and payments
Schedule and provide access to workshops and support sessions
Send workshop links, reminders, and community updates
Send marketing communications (you may opt out at any time)
Improve our services and user experience
Respond to your questions and requests
Maintain the security and integrity of our community
3. How We Share Your Information
We do not sell your personal information. We share your information only with trusted third-party service providers necessary to operate our business:
Service Providers:
Squarespace: Website hosting and analytics
Stripe: Payment processing (we do not store your payment card information)
Calendly: Scheduling workshops and support sessions
Google Workspace: Email communications and Google Meet video sessions
These service providers are contractually obligated to protect your information and may only use it to provide services to us.
Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect the rights, property, or safety of Free to Return, our users, or others.
4. Data Retention
We retain your personal information indefinitely or until you request deletion. This allows us to maintain your membership history, provide continuity of service, and comply with legal obligations.
5. Your Rights and Choices
You have the right to:
Access your personal information
Update or correct your information by contacting us
Delete your information by submitting a deletion request
Opt out of marketing emails by clicking "unsubscribe" in any marketing message
Cancel your membership at any time through your Squarespace account
Please note that certain information may be retained for legal or operational purposes even after account cancellation.
6. Marketing Communications
We may send you marketing emails about workshops, events, and community updates. You may opt out at any time by:
Clicking the "unsubscribe" link in any marketing email
Contacting us directly at [your email address]
Please note that even if you opt out of marketing emails, we will still send you transactional emails related to your membership, workshops, and sessions.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies through Squarespace Analytics to understand how visitors use our site. You can control cookies through your browser settings, though disabling cookies may affect website functionality.
8. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Payment information is processed through Stripe's secure payment system. We do not store your credit card or payment information on our servers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
10. International Users
Free to Return is based in New York, United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and we operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: tracy@freetoreturn.com
Address: PO Box 86, Saranac Lake, NY 12983
By using Free to Return's services, you acknowledge that you have read and understood this Privacy Policy.
contact tracy@freetoreturn.com