PRIVACY POLICY

Effective Date: September 1, 2025

Free to Return - A Self-Love and Attachment Healing Community ("Free to Return," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (processed securely through Stripe)

  • Attachment style data and information you share during workshops or sessions

Automatically Collected Information:

  • Website usage data through Squarespace Analytics (pages viewed, time spent, browser type, device information)

  • IP address and location data

2. How We Use Your Information

We use the information we collect to:

  • Process membership subscriptions and payments

  • Schedule and provide access to workshops and support sessions

  • Send workshop links, reminders, and community updates

  • Send marketing communications (you may opt out at any time)

  • Improve our services and user experience

  • Respond to your questions and requests

  • Maintain the security and integrity of our community

3. How We Share Your Information

We do not sell your personal information. We share your information only with trusted third-party service providers necessary to operate our business:

Service Providers:

  • Squarespace: Website hosting and analytics

  • Stripe: Payment processing (we do not store your payment card information)

  • Calendly: Scheduling workshops and support sessions

  • Google Workspace: Email communications and Google Meet video sessions

These service providers are contractually obligated to protect your information and may only use it to provide services to us.

Legal Requirements: We may disclose your information if required by law, court order, or governmental request, or to protect the rights, property, or safety of Free to Return, our users, or others.

4. Data Retention

We retain your personal information indefinitely or until you request deletion. This allows us to maintain your membership history, provide continuity of service, and comply with legal obligations.

5. Your Rights and Choices

You have the right to:

  • Access your personal information

  • Update or correct your information by contacting us

  • Delete your information by submitting a deletion request

  • Opt out of marketing emails by clicking "unsubscribe" in any marketing message

  • Cancel your membership at any time through your Squarespace account

Please note that certain information may be retained for legal or operational purposes even after account cancellation.

6. Marketing Communications

We may send you marketing emails about workshops, events, and community updates. You may opt out at any time by:

  • Clicking the "unsubscribe" link in any marketing email

  • Contacting us directly at [your email address]

Please note that even if you opt out of marketing emails, we will still send you transactional emails related to your membership, workshops, and sessions.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies through Squarespace Analytics to understand how visitors use our site. You can control cookies through your browser settings, though disabling cookies may affect website functionality.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Payment information is processed through Stripe's secure payment system. We do not store your credit card or payment information on our servers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

10. International Users

Free to Return is based in New York, United States. If you access our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and we operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Email:                   tracy@freetoreturn.com
Address:              PO Box 86, Saranac Lake, NY 12983

By using Free to Return's services, you acknowledge that you have read and understood this Privacy Policy.

contact tracy@freetoreturn.com